📋 Job Description:
Nedo Pakistan, a trusted name in software, hardware, and product development solutions for over 25 years, is seeking a Customer Support Executive (Male) to join its TMS Division in Karachi (Shahrah-e-Faisal).
The role involves client coordination, support issue tracking, documentation, and internal team liaison to ensure smooth post-sale support and client satisfaction. Ideal candidates will have a customer-oriented mindset, strong coordination skills, and relevant experience in a similar role.
📊 Job Information:
| Field | Details |
|---|---|
| Company | Nedo Pakistan |
| Position | Customer Support Executive (Male) |
| Industry | Importers / Distributors / System Integrators |
| Functional Area | Client Services & Customer Support |
| Job Type | Full-Time / Permanent |
| Location | SMCH, Shahrah-e-Faisal, Karachi |
| Timings | Mon–Fri: 9 AM – 6 PM, Alternate Sat: 9 AM – 5 PM |
| Gender | Male |
| Education | Master’s Degree from a recognized university |
| Experience | 2–3 years in customer support/coordination role |
| Work Environment | In-person / On-site |
🎯 Key Responsibilities:
- Handle client communication and support tickets
- Track and document delivery challans and goods dispatch
- Liaise with internal teams (Finance, Software, Hardware, Stores)
- Prepare data for DOs and invoices
- Monitor pending support issues and escalate when needed
- Coordinate installation progress and warranty claims
- Maintain accurate client support records
💼 Required Skills:
- Strong customer handling and coordination
- Email communication and follow-ups
- Time management and task ownership
- Basic proficiency in MS Excel, Word, Outlook
- Problem-solving attitude and team player
📌 How to Apply:
- 📧 Email your updated CV with subject line
Application for Customer Support Executive (Male) - 📍 Work Location: SMCH Society, Shahrah-e-Faisal, Karachi
- 🌐 Company Website: www.nedopakistan.com | www.nedogroup.com
