Customer Support Executive – Male | Nedo Pakistan | Karachi (Shahrah-e-Faisal)

Posted date: June 16, 2025  |

πŸ“‹ Job Description:

Nedo Pakistan, a trusted name in software, hardware, and product development solutions for over 25 years, is seeking a Customer Support Executive (Male) to join its TMS Division in Karachi (Shahrah-e-Faisal).

The role involves client coordination, support issue tracking, documentation, and internal team liaison to ensure smooth post-sale support and client satisfaction. Ideal candidates will have a customer-oriented mindset, strong coordination skills, and relevant experience in a similar role.

πŸ“Š Job Information:

FieldDetails
CompanyNedo Pakistan
PositionCustomer Support Executive (Male)
IndustryImporters / Distributors / System Integrators
Functional AreaClient Services & Customer Support
Job TypeFull-Time / Permanent
LocationSMCH, Shahrah-e-Faisal, Karachi
TimingsMon–Fri: 9 AM – 6 PM, Alternate Sat: 9 AM – 5 PM
GenderMale
EducationMaster’s Degree from a recognized university
Experience2–3 years in customer support/coordination role
Work EnvironmentIn-person / On-site

🎯 Key Responsibilities:

  • Handle client communication and support tickets
  • Track and document delivery challans and goods dispatch
  • Liaise with internal teams (Finance, Software, Hardware, Stores)
  • Prepare data for DOs and invoices
  • Monitor pending support issues and escalate when needed
  • Coordinate installation progress and warranty claims
  • Maintain accurate client support records

πŸ’Ό Required Skills:

  • Strong customer handling and coordination
  • Email communication and follow-ups
  • Time management and task ownership
  • Basic proficiency in MS Excel, Word, Outlook
  • Problem-solving attitude and team player

πŸ“Œ How to Apply:

  • πŸ“§ Email your updated CV with subject line Application for Customer Support Executive (Male)
  • πŸ“ Work Location: SMCH Society, Shahrah-e-Faisal, Karachi
  • 🌐 Company Website: www.nedopakistan.com | www.nedogroup.com

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