📋 Job Description
Nedo Pakistan, a renowned name in software, hardware, and product development solutions for over 25 years, is hiring a Customer Support Manager (Female) for their TMS Division in Karachi (Shahrah-e-Faisal). The selected candidate will play a key role in client coordination, support follow-ups, documentation, and delivery oversight. This is a full-time, in-person role ideal for experienced female professionals with customer support and coordination backgrounds.
📊 Job Information:
| Field | Details |
|---|---|
| Company | Nedo Pakistan |
| Position | Customer Support Manager – Female |
| Industry | Importers / Distributors / System Integrator |
| Job Type | Full-Time / Permanent |
| Job Location | SMCH, Shahrah-e-Faisal, Karachi |
| Timings | Mon–Fri: 9 AM – 6 PM, Alternate Sat: 9 AM – 5 PM |
| Department | TMS Division |
| Gender Requirement | Female |
| Education | Master’s Degree from a reputed institution |
| Experience | 2–3 years (preferably in support or coordination role) |
| Work Mode | On-site / In-person |
🎯 Responsibilities:
- Coordinate with clients for timely issue resolution
- Track deliveries and manage DOs, challans, and invoices
- Follow up on collections and coordinate with Finance & Stores
- Maintain a daily support log and escalation list
- Filter support requests for warranty and service eligibility
- Liaise internally with Software, Hardware, Finance, and Admin teams
💼 Required Skills:
- Customer handling & satisfaction
- Time management & coordination
- Verbal and written communication
- MS Office proficiency (Excel, Word, Outlook)
📌 How to Apply:
- 📧 Email your resume to:
[email protected]or via job portal (if listed) - 📍 Work Location: SMCH Society, Shahrah-e-Faisal, Karachi
- 🌐 Website: www.nedogroup.com / www.nedopakistan.com
- 📞 Phone: Not specified
