Customer Support Manager – Female | Nedo Pakistan | Karachi Shahrah-e-Faisal

Posted date: June 16, 2025  |

πŸ“‹ Job Description

Nedo Pakistan, a renowned name in software, hardware, and product development solutions for over 25 years, is hiring a Customer Support Manager (Female) for their TMS Division in Karachi (Shahrah-e-Faisal). The selected candidate will play a key role in client coordination, support follow-ups, documentation, and delivery oversight. This is a full-time, in-person role ideal for experienced female professionals with customer support and coordination backgrounds.

πŸ“Š Job Information:

FieldDetails
CompanyNedo Pakistan
PositionCustomer Support Manager – Female
IndustryImporters / Distributors / System Integrator
Job TypeFull-Time / Permanent
Job LocationSMCH, Shahrah-e-Faisal, Karachi
TimingsMon–Fri: 9 AM – 6 PM, Alternate Sat: 9 AM – 5 PM
DepartmentTMS Division
Gender RequirementFemale
EducationMaster’s Degree from a reputed institution
Experience2–3 years (preferably in support or coordination role)
Work ModeOn-site / In-person

🎯 Responsibilities:

  • Coordinate with clients for timely issue resolution
  • Track deliveries and manage DOs, challans, and invoices
  • Follow up on collections and coordinate with Finance & Stores
  • Maintain a daily support log and escalation list
  • Filter support requests for warranty and service eligibility
  • Liaise internally with Software, Hardware, Finance, and Admin teams

πŸ’Ό Required Skills:

  • Customer handling & satisfaction
  • Time management & coordination
  • Verbal and written communication
  • MS Office proficiency (Excel, Word, Outlook)

πŸ“Œ How to Apply:

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