Job Description:
NEDO Pakistan is looking for a dynamic and organized Software Support Coordinator (Female) for our TMS Division based in Karachi (Shahrah-e-Faisal). The candidate will be responsible for overseeing software support activities, coordinating with clients and technical teams, and ensuring timely resolution of service requests. This is a full-time role, suitable for individuals with coordination experience in IT or related fields.
📋 Job Information Table
| Field | Details |
|---|---|
| Position | Software Support Coordinator (Female) |
| Company | NEDO Pakistan |
| Location | Shahrah-e-Faisal, Karachi |
| Job Type | Full-time / Permanent |
| Gender | Female |
| Experience Required | Minimum 1 Year |
| Industry | Importers / Distributors / System Integrator |
| Functional Area | Client Services & Customer Support |
| Education | Bachelor’s in Business Administration / Project Management or related field |
| Timings | Mon–Fri (09:00 AM – 06:00 PM), Alternate Saturdays (09:00 AM – 05:00 PM) |
📝 Key Responsibilities
- Coordinate software support team operations (installations, configurations, troubleshooting).
- Act as liaison between clients and technical teams for updates and scheduling.
- Track and ensure timely completion of client tasks and software deployments.
- Maintain client feedback reports, internal progress logs, and documentation.
- Support internal workflow communication and resolve coordination issues.
✅ Qualifications & Skills
- Strong organizational and time management skills.
- Excellent communication (written and verbal).
- Ability to multitask and coordinate cross-functional activities.
- IT industry experience preferred but not mandatory.
📮 How to Apply
🔗 Visit: www.nedogroup.com
📍 Office Location: SMCH, Shahrah-e-Faisal, Karachi, Pakistan
Email: [email protected]
Contact HR for applications or submit through company channels (email/website).
