About Us

tossdown is a SaaS-based marketing agency offering e-commerce and digital marketing solutions tailored to the food industry. We work with food businesses to build e-commerce websites, mobile apps, and deliver impactful digital marketing strategies. We combine intelligent technology and expert services to help restaurants own their customer relationships and grow sustainably.

Job Description

• Receive client handover from sales and understand client objectives, brand guidelines, and KPIs.
• Maintain ongoing communication and act as the primary point of contact for day-to-day client needs.
• Ensure smooth coordination across internal teams to meet deadlines and quality standards.
• Conduct qualitative and quantitative research to understand audience behavior, trends, and competitive landscape.
• Develop content strategy aligned with client goals and performance marketing objectives.
• Plan monthly content calendars including posts, stories, and campaigns for social media platforms.
• Work with cross-functional teams to develop high-quality, brand-aligned visuals and copy.
• Ensure timely scheduling and publishing of content while maintaining quality and consistency.
• Support influencer and creator collaborations, including briefing, approvals, and monitoring deliverables.
• Track engagement, reach, and campaign effectiveness in collaboration with performance marketing teams.
• Document client feedback and insights to continuously refine content and campaign approaches.

Requirements

• Bachelor’s degree in Marketing, Business Administration, Communications, Media Studies, or a related field.
• 3-4 years of experience in Social Media Marketing, Content Strategy, or Digital Marketing (agency experience preferred)
• Strong understanding of social media platforms (Instagram, Facebook, LinkedIn, TikTok, etc.) and their algorithms
• Experience in content planning, campaign execution, and performance tracking
• Good grasp of audience research, competitor analysis, and trend identification
• Ability to coordinate with creative, design, and performance marketing teams
• Strong communication and client management skills
• Familiarity with basic performance metrics (reach, engagement, CTR, conversions)
• Knowledge of influencer marketing and creator collaboration processes
• Ability to manage multiple clients and deadlines in a fast-paced environment
• Understanding of brand tone, guidelines, and content consistency.