Job Grade: OG-II

Department: People & Organization

Reports to: Manager Workplace

Location: Head Office, Islamabad

Job Purpose

The Travel Executive will be responsible for managing and coordinating the Bank’s travel, accommodation, and event-related requirements while ensuring timely service delivery, cost efficiency, and compliance with the Bank’s policies and procedures.

Key Responsibilities

• Manage end-to-end domestic and international travel arrangements, including flight bookings, changes, cancellations, and travel itineraries.
• Coordinate hotel and accommodation arrangements for employees, management, and other authorized travellers.
• Coordinate transportation and other travel-related requirements as needed.
• Manage travel-related vendors, including travel agencies, hotels, and other service providers.
• Monitor vendor performance, service quality, and adherence to agreed terms and service standards.
• Support the planning and coordination of corporate events, meetings, conferences, and other official gatherings.
• Maintain accurate records of travel bookings, expenses, invoices, and related documentation.
• Coordinate with internal stakeholders to understand and fulfill travel and accommodation requirements in a timely manner.
• Ensure all travel and event-related activities are conducted in line with the Bank’s policies, procedures, approval matrix, and applicable regulatory requirements.
• Review travel-related costs and identify opportunities for cost optimization and efficient resource utilization.
• Resolve travel-related issues and provide timely support to employees and management.
• Prepare periodic reports and maintain relevant data related to travel, accommodation, vendors, and events.
• Liaise with relevant internal departments, including Finance, Procurement, Administration, and business teams, as required.
• Perform any other duties or assignments entrusted by the Management.

Job Requirements

• Bachelor’s degree from a reputable institution; MBA or relevant postgraduate qualification will be preferred.
• Minimum

  4 years of relevant experience

  in travel management, corporate travel, lodging/accommodation, administration, or event management.
• Prior experience in a corporate environment, preferably within the banking or financial services sector, will be an advantage.
• Strong knowledge of travel booking processes, accommodation arrangements, and event coordination.
• Experience in managing travel and hospitality vendors and service providers.
• Good understanding of organizational policies, compliance requirements, and approval processes.

Essential Skills

• Proficiency in MS Office, particularly Excel, Word, and PowerPoint.
• Strong organizational and coordination skills.
• Strong analytical and problem-solving abilities.
• Excellent verbal and written communication skills.
• Strong interpersonal and stakeholder management skills.
• Ability to manage multiple tasks and priorities effectively.
• Ability to work under pressure and meet tight deadlines.
• Strong attention to detail and accuracy.
• Team-oriented approach with the ability to work independently.

Desired Skills

• Strong expertise in corporate travel and accommodation management.
• Experience in vendor management and service-level coordination.
• Knowledge of event planning and execution.
• Ability to negotiate with travel, hotel, and other service providers to achieve cost-effective solutions.
• Good understanding of compliance and regulatory requirements relevant to travel and administrative activities.
• Proficiency in preparing travel-related reports, trackers, and cost analyses.

About Mobilink Bank

Mobilink Bank is providing banking services to over 64.22 million registered users including 21 million monthly active customers across Pakistan. With a hybrid model that combines traditional microfinance with mobile/digital banking technologies, the bank now operates with over 132 branches and 324,000 branchless banking agents and provides a USSD (GSM) based digital channel offering savings, micro enterprise (MSME) loans, small housing loans, remittances, collection (utility bills and loan instalments), mobile wallets, insurance, G2P, B2B & B2P payments; thus, playing a leading role in the promotion of financial inclusion. Mobilink Bank is committed to fostering a positive and productive workplace, and our core values reflect this focus. These values include promoting innovation and entrepreneurship, encouraging teamwork and collaboration, and prioritizing a customer-centric approach in all aspects of our business.

Why Join Mobilink Bank?

This is an opportunity for someone who is passionate about making a difference and playing a key role in driving transformative change. Our team is committed to empowering millions with the tools necessary to succeed in the digital age, and we're looking for a talented individual to join us in this endeavour.