ARE YOU READY TO JOIN PTCL?

We are not just industry leaders; we are redefining excellence with groundbreaking solutions. PTCL stands out in the technology industry with its commitment to high-end innovation and leading the way in delivering integrated ICT and Cellular Network services in Pakistan, all rooted in our journey of Culture Transformation & Change Management.

PTCL actively cultivates an inclusive & diverse culture that values and uplifts every individual, regardless of their gender, social background, religion, belief, or disability.

PTCL Vision & Values:

With a clear vision to become the largest technology player driving the digital transformation of Pakistan, PTCL is guided by a set of our unified core values:

• Be Resilient
• Think Big,
• Win Every Battle
• Value Success

IN THIS ROLE YOU WILL

Be responsible for providing prioritized and effective support in resolving credit-related requests and complaints raised by corporate sales and service teams, while ensuring timely follow-up on corporate accounts receivables. The role also focuses on identifying recurring issues, addressing root causes, and implementing corrective measures to improve credit operations, customer satisfaction, and collection effectiveness.

Key Responsibilities:

• Critically evaluating and processing deposit waiver authorization for corporate post-pay sales as per credit policy.
• Ensuring evaluation of contractual billing waiver for corporate post-pay customers through ageing of receivables & bad debts and ensuring proper allocation of waiver against aged payment first.
• Ensuring International roaming requests of corporate customers are dealt timely and IR consent forms for both corporate & consumer are updated in DMS.
• Reconciliation & timely rectification of operational activities having revenue impact.
• Pre-sale NADRA Verification for corporate post-pay sales as per PTA policy.
• Provide insights and recommendations to senior management regarding credit risk assessment, collection efficiency, and process enhancements and Bad debts target management.

Qualification:

• Minimum Bachelor Degree in Commerce, Masters will be preferred

Competencies:

• Financial analysis skills
• Accounting knowledge
• Risk assessment expertise
• Data analysis tools (e.g., Excel, financial software)
• Industry and market knowledge
• Regulatory compliance understanding
• Communication skills

PTCL family-centric policies, offering 6-month maternity and 30-day paternity leave, along with a hybrid work model, redefine the workplace for a balanced and fulfilling career.