Purpose
To drive deposit mobilization by acquiring new customers, managing high-value relationships, and growing the bank’s CASA and term-deposit portfolio. The role focuses on achieving business targets, strengthening customer relationships, and delivering tailored banking solutions while ensuring compliance with regulatory requirements.
Location:
Lahore & Islamabad
Qualification & Experience
- Bachelor’s degree in Business Administration, Finance, Economics, Commerce, or a related discipline.
- Typically 2–5 years of relevant banking experience in liability sales, relationship management, deposit mobilization, or business development.
- Experience in managing affluent, corporate, or high-net-worth customers is an advantage.
- Strong market relationships and an established customer network would be an added advantage.
Key Responsibilities
- Develop and manage a portfolio of high-value liability customers.
- Acquire new customers and grow the bank’s CASA and term-deposit portfolio.
- Achieve assigned monthly, quarterly, and annual deposit mobilization targets.
- Identify prospective customers through market visits, referrals, networking, and existing relationships.
- Build and maintain long-term relationships with individual, affluent, and corporate customers.
- Understand customers’ financial requirements and recommend appropriate deposit and banking solutions.
- Manage and grow deposits through Current Accounts, Savings Accounts, Term Deposits and other liability products
- Focus on New-to-Bank (NTB) customer acquisition and increase wallet share from existing customers.
- Regularly visit and engage with customers to strengthen relationships and increase deposits.
- Handle customer queries, complaints, and service-related issues by coordinating with relevant departments.
- Cross-sell and refer other banking products such as ATM card and digital banking.
- Maintain a healthy and profitable liability portfolio.
- Conduct periodic portfolio reviews and identify dormant, declining, or high-potential relationships.
- Ensure all customer onboarding and documentation complies with KYC, AML, and bank regulatory requirements.
- Coordinate with branch operations, and other departments to provide seamless customer service.
- Maintain accurate records of customer meetings, prospects, leads, and sales activities.
- Prepare and submit regular sales and portfolio performance reports to management.
- Participate in marketing campaigns, business events, customer meetings, and other acquisition activities.
- Ensure adherence to the bank’s policies, SOPs, compliance requirements and code of conduct.